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| Cold Calling – Contacting prospects and identifying the decision makers, influencers and gatekeepers are tedious and time-consuming activities. These necessary prospecting endeavors are often pushed aside for more urgent activities like order expediting and customer service for existing clients. Our staff is available to focus on this first step in the prospecting process, with no distractions or interruptions. We will work from your script or help you develop a script that is guaranteed to provide qualified prospects for your products and services. |
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| B2B Telemarketing – The Tivoli staff has the experience to contact your small order accounts to increase their business with your company. We are available to follow up with customers who have filled their systems and are now maintenance accounts, requiring occasional attention for replacement business. |
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| Trade Show Lead Qualification & Follow Up – Your Company spends thousands of dollars on trade show exhibits and staffing. Our staff is available to provide immediate follow-up with potential clients who expressed an interest in your products and services, while they still remember visiting your booth. Our experienced professionals will further qualify the leads, pointing your Sales staff to decision makers. We are staffed and equipped to mail product literature and set appointments for your Sales Staff. |
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| Literature Fulfillment – Tivoli Business Services is staffed and equipped to complete promotional mailings from trades shows, web site requests or new product introductions. Quantity is no object – 1 or 1000. |
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| Market Research – The Tivoli staff is available to assist your Marketing Staff with New Product Development, Features and Benefits trade-offs and Customer Satisfaction research. We are an experienced resource to assist your Marketing and Sales Department with anonymous market and product research as you develop new products and expand into new markets without exposing your intent to your competitors.
In highly competitive global markets, maintaining clients is the key to business success. Periodic anonymous Customer Satisfaction Surveys provide critical feedback on how your clients rank your products and services against those of your competition. |
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| Web Site Design – Tivoli Business Services has partnered with an innovative design service to create an eye-catching web site that does not break your budget. We can update your existing site or “start from scratch” to give you a site to inform and educate your clients. |
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| Other Marketing Services – Our Sales and Marketing programs are customized to meet the unique needs of your business, customers and market applications. In addition to the services detailed here, our staff is available to provide Business Plan Development, Sales & Marketing Presentations, New Product Rollouts and more. No project is too small to discuss with our experienced staff. |
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